Y-lab Ventures/ Reading Pal
A voice user interface experience for students for better management of curriculum
Voice User Interface Design with Amazon Alexa.
Reading pal is a scaleable Voice experience that helps students know about their approaching project deadlines and daily schedules.
Why VUI?
Why do we want to add a voice conversation? What benefits can voice assistant bring to the users?
Significant Advantages of Voice Interface:
1. Speed: speaking is faster than typing or manually research.
2. Hands-free: users can make commands by speaking while occupied (driving or cooking).
3. Intuitiveness: any interface will somehow have barriers between it and its users. Voice interface can avoid gaps caused by visual communications.
The Problem
Students need a way to know their class schedule and deadlines without going into the calendar.
Want to know the submission date? Reading pal can remind you
Want to know upcoming classes? Reading pal can inform you
My Role
User Research
Creating Device Persona
Creating Conversation Flows
Creating Dialogue
Challenge
Creating the best practice for various user scenarios of voice interaction.
Eliminating user confusion.
VUI interacts with the back-end system accurately, less waiting time
Create a smooth and intuitive conversation with user personas.
User persona & System persona
User Persona
Alex is an 18-year-old, female living in California, pursuing his education.
User context: Alex currently is enrolled in Y-labs program
User goals: He is quite busy with extracurricular activities and wants to have an organized curriculum, to know exactly when are the deadlines approaching for a particular subject. And what are his classes for the next day?
Key use cases: Deadlines reminder, upcoming classes.
System Persona
The Keeper of Y-labs knowledge is Reading Pal
Reading Pal is like a teacher in a friend’s shoe. He takes the role of a teacher when required and become a friend easing up when tensed
Character traits
Helpful - the source of clear and direct instructions
Direct - you will get only the most relevant information
Calming - helps you stay at ease and on-task
Informative - know helpful meaningful conversions(Teacher)
Playful - her spontaneous jokes will get you!(Friend)
